Frequently Asked Questions

How Can I Replace My Purchase If It's Defective?

To realize the products and services they expect from us in a quality and fast manner. To ensure our relations with our customers who provide us with the opportunity to do our job within the framework of trust, quality and sincerity.

How do you send the products?

We ship the products you purchase together with the invoice according to the quantity and weight of your order. During the shipment, your customer representative shares all the information and the deadline process with you.

Are your products environmentally friendly?

Basal Teknik Tekstil San. ve Tic. A.Ş. attaches importance to environmental policy and the future, therefore all the products we produce are environmentally friendly.

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We can answer your questions as soon as possible.

Contact With Us

We listen to you for your suggestions about basal products and for all your questions.

+90 (212) 875 45 45